We offer a limited number of free wood flooring, furniture-fabric and curtain-fabric hand samples. These samples are delivered free of charge to UK mainland using Royal Mail second class (3-5 working days), or by courier (signature may be required). We also offer a faster delivery option (2-3 working days) for £3.99.
European and non-mainland UK deliveries of hand samples are shipped by courier (signature may be required) and charged at £11.00 incl VAT.
Larger sample-boards are charged at £25 incl VAT to UK mainland.
European and non-mainland UK deliveries of larger sample-boards will be provided on order.
Wood Flooring & Kitchens
Our UK mainland orders carry a minimum delivery charge of £120 + VAT per pallet. An exact cost will be provided with a quotation. Please contact us for charges to non-mainland UK addresses or international orders.
Deliveries are made from 8.00 am to around 6.00pm, Monday to Friday. Due to insurance guidelines all our deliveries are made to the 'kerbside' only and if fitting is not provided by us, you will need to arrange for adequate help at time of delivery to carry all materials.
Unless you tell us otherwise, it is assumed that the delivery address will be accessible by a large lorry. If there is likely to be a problem, e.g. the road is subject to a vehicle weight or width restriction, please inform us at the time of order or at least 72 hours before delivery.
Our quotations will provide an approximate lead-time for delivery, and we will contact you to firm-up the date once the items are in production, and again when they are ready for dispatch.
Following production we are able to store orders for two months free of charge, after the two months storage, a charge of £12.00 + VAT per pallet per week will be applied. Please note that a pallet can hold around 80-100sqm of flooring, depending on type/size.
Interiors & Decorating
Our Economy Delivery option offers UK mainland deliveries from £3.99 per order and will take about 3-5 working days. Order are sent via either Royal Mail second class, or by courier (signature may be required)
As a slightly faster solution we offer mainland UK a 2-3 working day delivery through our Standard Delivery option, starting from £4.69 per order and will take 2-3 working days. Order will be sent via either Royal Mail first class, or courier (signature may be required)
We also offer the option to Pick Up your order from our North West London store (simply select "pick-up" at the checkout or inform us when placing the order and we'll let you know when your order is ready for collection). For our location click here
Economy and Standard delivery costs vary depending on the size and weight of the items purchased. Costs will be confirmed once you enter a delivery address at the checkout or over the phone. Typical charges are £3.99-£4.69 for small parcels, £6.29-£9.39 for medium parcels and £25.00 for large parcels. Extra large items (such as furniture) are charged at £60 (please contact us so we can confirm a delivery cost for furniture items)